Testimonials Policy
At RocketPaper, we value transparency and authenticity. This Testimonials Policy explains how we collect, display, and manage testimonials (reviews, feedback, or endorsements) on our website [insert website URL] (the “Site”).
By submitting a testimonial, you agree to the terms outlined in this Policy.
1. What Are Testimonials?
Testimonials are voluntary statements provided by our users describing their experiences with RocketPaper’s services. Testimonials may include:
- Written reviews
- Ratings (e.g., star ratings)
- User-provided names (full or partial)
- Other submitted feedback
2. Authenticity and Accuracy
We are committed to ensuring that all testimonials:
- Are genuine experiences of actual users of our services.
- Reflect honest opinions without fabrication or manipulation.
- Are not incentivized by cash payments, gifts, or other compensation unless explicitly disclosed.
RocketPaper does not publish fake reviews or endorsements. We may verify testimonials to confirm their authenticity before posting them.
3. How We Collect Testimonials
Testimonials may be collected via:
- Feedback forms on the Site.
- Direct email communication with our team.
- Third-party review platforms (e.g., Trustpilot, Google Reviews).
By submitting a testimonial, you grant RocketPaper the right to use your feedback for promotional purposes in various formats (including online, social media, and marketing materials).
4. Editing and Moderation
We reserve the right to:
- Moderate testimonials for clarity, length, grammar, and spelling (without altering the core message).
- Decline to publish testimonials that:
- Contain offensive, defamatory, or inappropriate content.
- Are irrelevant to our services.
- Include personal data (e.g., sensitive personal details) that should not be shared publicly.
5. Anonymity and Privacy
We respect your privacy. When publishing testimonials:
- We may display your first name and initial (e.g., Maria P.) or another agreed-upon identifier.
- We will not disclose your full contact information or sensitive data.
If you prefer to remain anonymous or have your testimonial removed, please contact us at [insert contact email], and we will address your request promptly.
6. Right to Withdraw
You have the right to request:
- Removal of your testimonial from our Site at any time.
- Modification if you wish to update or clarify your feedback.
We aim to process such requests within 5 business days.
7. Disclaimer
Testimonials reflect the individual experiences of our users. However, they are personal opinions and do not guarantee that other users will experience the same results. RocketPaper does not claim that testimonials represent typical outcomes for all users.
8. Changes to This Policy
We may update this Testimonials Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
For any questions, concerns, or requests regarding testimonials, please contact:
RocketPaper
FARSB LTD, Andrea Michalakopoulou 14, Nicosia 1075, Cyprus
[email protected]