Terms & Conditions
Your use of this Website constitutes your agreement with the terms and conditions as stated below. If you disagree with any of these terms and conditions, do not use this Website.
If you are an under 13 years old, you are not allowed to access or use this Website. If you are a citizen of European Union (EU), you have to be 16 years old to use this Website. You further acknowledge and agree that you must be of legal age to use this website and to purchase any of our products or services available on this Website.
Citizens of OFAC countries (Cuba (CU), Iran (IR), North Korea aka Democratic People's Republic of Korea (KP), Sudan (SD), Syria aka Syrian Arab Republic (SY)) are not allowed to use this website and will not be served by the Company.
By submitting the order form and/or payment, you confirm that you have fully read, understand and agree to be legally bound by these terms and conditions, which form the entire agreement between RocketPaper and You.
In this document:
"Website" means RocketPaper
"Customer", "You" or "Yours" mean and refer to you and/or any other person submitting the Order to the Website on your behalf.
"Product" refers to an original essay, paper, and/or other written Product that is drafted and delivered to the Customer in accordance with his/her Order.
"Order" means a written order of a standard electronic form that is filled in and submitted online by the Customer to Our Website. Order specifies the scope of work and other requirements of the Customer regarding the Product.
By submitting an Order and/or payment, You are purchasing the Product for Your personal, noncommercial use only. All Products are drafted by freelance writers who transferred all rights and ownership regarding the Products to the Company.
It is Your obligation to read this Terms and Conditions page before submitting any Order and/or payment to this Website.
The Products are refundable only in the cases, stated in the "Money Back Guarantee" document. Please view it for additional information on this issue. Mind that if you live on the territory of the European Union and paid VAT in the process of payment transaction, you do not receive it back with a refund. You get back only the money or a percent of the price stated in the Prices section of the website. VAT is non-refundable.
COPYRIGHT & PERSONAL USE
The Products delivered to You are completely original. The full copyright to the Products and other materials delivered to You is retained by the Company and/or its affiliates and partners.
Your use of the delivered Products and other materials available from this Website is for Your personal, noncommercial use only. You shall not distribute, publish, transmit, modify, display or create derivative works from or exploit the Products and/or contents of this Website without the prior written consent of the Company. You shall indemnify, defend and hold harmless the Company for any and all unauthorized uses You may make of any material available from this Website. Any unauthorized use of the delivered Products and/or content of this Website may subject You to civil or criminal penalties.
You acknowledge that the Company reserves the right to cancel any agreement, contract or arrangement with any person who condones or attempts to pass plagiarized Product as original when asking for editing or proofreading. You also agree that any Product delivered by the Company may not be passed to third parties or distributed in any way for payment or for any other purpose. You also acknowledge that if the Company suspects that the delivered Product has been distributed or has been used by You in any form of plagiarism, the Company reserves the right to refuse to carry out any further work and services for You and subject You to criminal or civil penalties.
You may not put Your name on the delivered Product. All Products and/or other written materials delivered to You are for research and/or reference only. We do not condone, encourage, or knowingly take part in plagiarism or any other acts of academic fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws. You agree that any Product and/or other written material delivered to You is provided only as a model, example document for research use, and any text and/or ideas from Our document that You borrow, reference, refer to, or otherwise use in any way in Your own original paper must be properly cited and attributed to this Website.
Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from Our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from Our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.
Plagiarism level that is regarded as acceptable by us is below 10%. In case plagiarism level is higher, You have the right to ask for revision or refund. For additional information considering these issues, You are free to view Our Money Back Guarantee and Revision Policy. Please mind that bibliographical references (in-text referencing and bibliography page at the end of the papers) and clichéd phrases (idioms, standard phrases, connectors and other frequently used phrases) shall not be regarded as plagiarism and shall not be included in the plagiarism level calculation.
We guarantee that the paper's plagiarism level is lower than 10% (not including bibliographical references and clichéd phrases); that We follow all Your instructions; that We follow the formatting requirements that You state; that We conduct the necessary research; that We comply with the formal standard English style.
We don't guarantee any particular grade and You cannot ask for refund in case You received an unsatisfactory mark.
Mind that Your email address will be used to send You notifications considering the most important stages of Order fulfillment, such as clarification of any issues, unread messages and Order completion.
Note that Your email address will be used to send You notifications about the most important stages of Order fulfillment such as clarification of any issues, unread messages, and Order completion. Your email and telephone number may also be used for promotional and marketing purposes, to notify You of special offers and discounts, etc.
As soon as You complete the form, the price for Your Order will be calculated on the basis of deadline, type of work and academic level. The deadline timer will start counting down only after You perform the payment.
FEES AND PAYMENT
Company's charges for the services provided are shown on the Company's Website. You should bear in mind that VAT is not included in the prices listed. It is charged only to customers from the European Union. It will be added to the cost of the order in the process of payment transaction. VAT is non-refundable.
If a Customer requires a type of work that cannot be classified as a regular type of services provided on the Company's Website or if a Customer requires the completed Product to be amended in a way that is inconsistent with the initial Order instructions, a Company may set own rate for delivery of the Service.
A Customer is invited to pay for the Order in advance, given the Company is reasonably confident that it is able to allocate a freelance writer to deliver the Product. If payment in advance has been provided, but the Company was not able to allocate a freelance writer to deliver the work, a full refund of the payment made in advance will be provided. Other cases of refunds are described in the "Money Back Guarantee" document.
In case the Company fails to provide the preferred writer, another writer of the same or upgraded category will be assigned. If the upgrade is not possible or you do not need it, we will recalculate the price. The fee reimbursement is explained in Money Back Guarantee.
Personal Funds is the amount of money the Customer deposits to their personal account on the Website. The Customer can use it to cover full or partial price of new orders, continuation of existing ones, or for additional payment. Personal funds do not have an expiration date. The Customer can use personal funds during the order placement or with Support Team’s assistance.
The Customer is able to see the total amount of paid and used funds, along with its flow and disposal, on their personal balance
Refunds of the orders paid with Personal Funds are described in the "Money Back Guarantee" document and processes on a standard basis.
The Company can request for verification of a Customer’s account to prevent any fraudulent activity on the Website. You will be requested to send a scan or a picture of an identity document (passport, driver’s licence, student’s card, etc.) and of a credit card that was used for the payment.
We only need to check 4 last digits of the credit card, name on the card and the expiration date. All other information can be covered. Only your name should be visible on your ID, all other information can be covered.
Once the documents are received, they are checked by the Risk Department and are erased from the system immediately.
DELIVERY OF COMPLETED PRODUCT
Upon completion, a Product is available for preview by the Customer in his personal account panel on the Website. If the work meets the Customer's expectations, he can press the "Approve" button and download the completed work.
Please note that you may not download or use the final Word document until the order is Approved.
After the Customer presses the "Approve" button, he is allowed to ask for a free revision only within 7 days. For additional information please consult Our "Revision Policy" document. After the Customer presses the "Approve" button, he is not able to ask for any refund.
If a Customer does not receive a completed Product by the deadline, a certain amount of refund will be made. For further information on this question, view Our "Money Back Guarantee" document.
The Company will not be liable for any delays or technical problems in the delivery of the Product resulting from any malfunction of the customer’s mail-server or the customer’s Internet Service Provider.
Please note that You have 7 days to approve Your Order. The paper (or its part) will be approved automatically after the end of the approval period, which is calculated from the moment the last version was uploaded to your personal account and according to the deadline.
FREE REVISION GUARANTEE
Free revisions are possible only in cases stated in the "Revision Policy" Please view it for further information on this issue.
PRIVACY & SECURITY
We may use any contact information (emails and phone numbers) submitted to this Website for the purposes stated in the "Order placement" paragraph of this document. If You would like to opt out of emails and SMS notifications from Us, please let Us know by contacting us. After We receive Your request, We will stop sending You messages immediately.
By submitting the Order and/or payment, You acknowledge that You are in complete understanding and agreement with the statements above, as well as each of the following:
- Any information and/or ideas used from the Product must be properly cited.
- All Products are provided solely as examples to research, reference, and/or for you to learn how to properly write a paper in a particular citation style (MLA, APA, Chicago, Turabian, Harvard, etc.).
- All Products were acquired from freelance writers who transferred all rights and ownership to the Company and/or its affiliates and partners.
- You are in agreement that this Website is acquiring payment for the time and effort that goes into gathering, organizing, correcting, editing, posting, and delivering these reference materials and the maintenance, administration, and advertising of this Website for educational access.
- Aside from a reasonable number of copies for personal, non-commercial use, You may not otherwise reproduce, distribute, publish, transmit, modify, display or create derivative works from or exploit the Products and/or contents of this Website without the prior written consent of the Company.
- You agree to destroy all delivered Products immediately after Your research/reference use of the material is complete. No copies shall be made for distribution, and no parts of any Product shall be used without proper citation.
It is understood and agreed by the Customer that if any part, term, or provision of this Agreement is held by the courts to be illegal or in conflict with any law of the state where made, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of the Customer shall be construed and enforced as if the Agreement did not contain the particular part, term, or provision held to be invalid.
It is mutually understood and agreed that this Agreement shall be governed by the laws of the place where the Company holds its principal place of business, both as to interpretation and performance, or in any other place at the determination of the Company.
PLACE OF SUIT
Any action or other judicial proceeding for the enforcement of this Agreement or any of its provisions shall be instituted in the courts of competent jurisdiction in the place where the Company holds its principal place of business or in any other place at the determination of the Company.
LIMITATION OF LIABILITY
You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the "Company's Affiliates") harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing Our services; or (e) any printing or typographical errors in any materials associated with Our services. In addition, You agree to defend, indemnify, and hold the Company harmless from any claim, suit or demand, including attorney's fees, made by a third party due to or arising out of Your utilizing of Our services, Your violation or breach of these Terms and Conditions, Your violation of any rights of a third party, or any other act or omission by You.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR ANY INFORMATION PROVIDED ON THIS WEBSITE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You acknowledge and agree that We may unilaterally change these Terms and Conditions. We recommend reviewing these Terms and Conditions from time to time as any such changes will be reflected in this section of Our Website.
- Current Version: 5.0. Last modified: Apr 8, 2020
- Click here for version 4.0. Last modified: Mar 6, 2020